LEGO Serious Play with Uber UKI

The Client: Uber UKI. The game-changing innovator, that started as a private ride-hailing platform and is now a global logistics powerhouse with a global vision to set the world in motion.

The Challenge: To align the UKI team behind the new vision and mission and understand its implications and future, with a tangible model to reflect this. The client also wanted a way to build understanding within teams of what was required of them to make the vision come alive.

Our Approach: To use Lego Serious Play to model Uber’s new urban vision and bring the new mission to life. LSP would also ensure a team-based mentality and focus throughout the session, as interdisciplinary teams worked together to produce shared models.

Our Solution: We started by skilling up the whole team in using Lego for building, storytelling and modelling. We then worked with sub-teams of the UKI team to build and develop cities of the future, inspired by the new vision. We then moved to putting in place steps to bring the vision to life.

Results: The day was incredibly well received across the team, with the Head of Cities particularly impressed with our execution and delivery of the day.

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