What is LEGO Serious Play?

LEGO Serious Play is a facilitation process which opens up communication, eliminates hierarchies and generates ideas through ‘building’ and storytelling. It is probably the most engaging tool we have. We can deliver workshops both in person and online. 


LEGO Serious Play has a wide range of applications. 

However, it is particularly powerful in the following three areas:

Team Building

The LEGO Serious Play process is designed to increase empathy and understanding between participants, foster collaboration and create a safe environment to tackle thorny issues. This makes it perfect for resolving team conflicts, bringing new teams together and creating high performing teams. We have run the workshop with groups as small as six and large as 300 people.


Research shows that using a ‘hands-on, minds-on’ process such as LEGO Serious Play activates new parts of the brain and encourages creativity and new thinking. The process also ensures that everyone’s ideas are shared and heard, thereby harnessing the innovation potential of your entire team.

Tell us how you would like to use LEGO Serious Play and we will get back to you with an approach and costs.


Modelling complex ideas through Lego helps people articulate and discuss thoughts that may not be easy to express purely verbally. Importantly, this is a problem-solving process. So the focus will always be on ‘how can we make it work’ not ‘that will never work because….’

Key benefits
  • Ensures 100% participation
  • Allows you to model the most involved and complicated issues and visualise them in 3D
  • Gives people time to think before sharing ideas, ensuring introverts are comfortable and willing to contribute
  • Everyone’s ideas and insights are listened to equally
  • Fosters shared understanding and collaboration
  • Ensures discussion focuses on the message, not the messenger, eliminating personal ‘politics’ and allowing full, frank discussions

Why Make Happy?

Make Happy provides highly trained and experienced facilitators who are focused on making your workshop as productive as possible. We offer a range of processes and tools and will design your workshop specifically to meet your needs. Our clients range from game-changing tech firms like Uber to world-leading universities like UCL.

Our facilitators are certified in LEGO Serious Play, Osborn-Parnes Creative Problem Solving, FourSight Thinking Profile and Basadur Applied Innovation.

Get in touch

To book this course or enquire about a bespoke training programme for your team, get in touch on +44 7974 430558 or fill in our enquiry form.

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