Transform how your business approaches complex problem solving and innovation

Are you stuck in a circular problem-solving rut, unsure which way is out? Do you have a gnawing issue that you just haven’t been able to resolve? Is your innovation process failing to innovate?
We use a combination of tried and tested methodologies including the Osborn-Parnes Creative Problem Solving process and Simplexity, to lend a different perspective and help you derive a creative solution for your problem that works for your business. 
Course Overview

This course is for anyone who needs to improve their skills in generating ideas and problem-solving. We use a range of the most effective creative and complex problem solving methodologies including the Osborn-Parnes Creative Problem Solving process and Simplexity. This course helps you to generate creative solutions to your complex business problems and super charge your innovation processes.

Who will benefit

This course will benefit all those who are asked to run idea generation or innovation workshops within their professional setting. It is especially relevant to those who already run workshop-style sessions and are in need of a wider set of time tested tools and techniques to achieve improved idea generation and solve complex problems creatively and effectively. The course will suit delegates from both client organisations and agencies.


This course will enable you to:

  • Manage and facilitate idea generation sessions.
  • Understand and overcome the barriers creativity in problem solving and innovation.
  • Frame a business problem and set up a “platform” for successful ideation.
  • Create exciting plans that inspire confidence and forward implementation.
Learning Outcomes

On completion, you will have experienced and gained a practical understanding of:

  • A process framework for ideation, specifically the Creative Problem Solving process (CPS) a six-step, structured method for deliberate creativity and innovation.
  • How to trigger and nurture a creative mindset through tailored exercises and methods.
  • The need to separate and alternate divergent and convergent thinking at each stage of the CPS process.
  • The tools and techniques available for divergent and convergent thinking.
  • Ways to take the best ideas forward and to aid their implementation.
Group size

Recommended group size 8 – 15.

Why Make Happy?

Make Happy provides highly trained and experienced facilitators who are focused on making your workshop as productive as possible. We offer a range of processes and tools and will design your workshop specifically to meet your needs. Our clients range from game-changing tech firms like Uber to world-leading universities like UCL.
Our facilitators are certified in LEGO Serious Play, Osborn-Parnes Creative Problem Solving, FourSight Thinking Profile and Basadur Applied Innovation.

Get in touch

To book this course or enquire about a bespoke training programme for your team, get in touch on +44 20 7275 8531 or fill in our enquiry form (only the first three questions are required).

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