About us

Make Happy is a creative marketing and innovation consultancy

Who we are and how we work

Jonathan Bannister founded Make Happy in 2010 with the aim of making no organisation afraid of change and freeing up the ideas and creativity within each organisation.

We do this by bringing strategic thinking, complex problem-solving and creative facilitation to the heart of every business. Working with a team of sector experts, we work in partnership with our clients to help them solve their biggest problems and take advantage of their greatest opportunities.

Focus

We start by understanding what is the problem or opportunity you are facing and what you are looking to achieve from a facilitated workshop.

Strategy

Following an initial planning workshop with you where we block out the workshop, we write a detailed session plan blocking out the planned session.

Delivery

We can help with all aspects of the event or workshop including helping you find the perfect venue and bringing in co-facilitators for larger events.

Creativity

We underpin all this work by empowering your team to work more creatively and collaboratively.

Our people

Happiness is working in honest and open collaboration with our clients with small teams of senior, experienced facilitators working closely with marketing, innovation, creative, research and organisational experts.

Jonathan

Founder and director of strategy

Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.

David

Facilitator

David is our partner in the US. Jonathan and David teach the foundation CPS course at CPSI each year. They design and run virtual team building workshops

Sophie

Partner

Sophie is a strategic marketer focused on the foundation blocks of sound marketing: segmentation, targeting, positioning and realistic marketing plans. She is also an experienced facilitator, certified in Lego Serious Play and Basadur Applied Creativity.

Rob

Design Partner

Rob runs October Associates, which specialises in corporate identity and branding. October works with us to bring our strategies to life across digital, print and experiential.

Rich

UX Partner

Rich is a UX developer that helps us craft websites for people and organisations.

Simon

Facilitator and Trainer

Simon specialises in learning and development in professional service firms through his dual qualification as a solicitor and a learning and development professional.

Fiona

Office Manager & Accounts

Fiona has worked with Jonathan for over 20 years. An extensively experienced accounts director, Fi is in charge of accounting & finance and is also known as mum of the office. Fi is hoping that one day Jonathan will keep the office tidy

Fiona

People and change partner

People Consultant, accredited coach and facilitator Fiona has over 18 years experience of running public relations businesses both in the UK and internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.

Tilly

Tilly is a long standing Make Happy staff member. Her responsibilities include keeping staff motivation and wellness high. Tilly is hoping that one day she’ll get the carpet all to herself.

Tom

Graphic Designer

Tom is an experienced graphic designer hailing from Poland. Tom provides us with graphic and digital support across all of our clients. His particular strengths are WordPress, brochure design and applying brand guidelines across marketing materials.

Sami

Intern

Sami joins us from Belgium for 6 months. He is a business economics graduate with experience as a business and data analyst. Sami will do anything for sweets