About us

Make Happy is a creative marketing and innovation consultancy

Who we are and how we work

Jonathan Bannister founded Make Happy in 2010 with the aim of bringing strategic thinking and creative power to the heart of every business. Working with a team of sector experts, we work in partnership with our clients to help them solve their biggest problems and take advantage of their greatest opportunities.

Focus

We start by helping you focus in on the business opportunity by researching your business, competitors and clients.

Strategy

Then we develop a costed strategy for your innovation or marketing plan.

Delivery

We can help your in-house team deliver the plan.

Creativity

We underpin all this work by empowering your team to work more creatively and collaboratively.

Our people

Happiness is working in honest and open collaboration with our clients with small teams of senior, experienced marketing, innovation, creative, research and organisational experts.

Jonathan

Founder and director of strategy

Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.

Holly

Business Manager

Holly is an account manager and trainee facilitator. She is responsible for delivering and implementing campaign strategy for clients and runs a tight ship, both in the office and for her clients. Holly is hoping that one day her caffeine addiction might not be so bad.

Sophie

Business director

Sophie is a CIM qualified marketer who oversees the development of our clients’ marketing strategy, with a particular focus on digital. She has worked for organisations such as Barclays and Glasgow International Festival.

Rob

Design Partner

Rob runs October Associates, which specialises in corporate identity and branding. October works with us to bring our strategies to life across digital, print and experiential.

Rich

UX Partner

Rich is a UX developer that helps us craft websites for people and organisations.

Disha

Senior Digital Strategist

Disha is our senior digital strategist and has an extensive international portfolio including work in Bombay and Toronto. Disha is responsible for masterminding all things digital and pioneering campaign strategy for clients. Disha is hoping that one day Google AdWords might behave itself.

Fiona

Office Manager & Accounts

Fiona has worked with Jonathan for over 20 years. An extensively experienced accounts director, Fi is in charges of accounting & finance and is also known as mum of the office. Fi is hoping that one day Jonathan will keep the office tidy

Fiona

People and change partner

People Consultant, accredited coach and facilitator Fiona has over 18 years experience of running public relations businesses both in the UK and internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.

Luana

Social & Entrepreneurship Lead

Luana has a long standing relationship with Make Happy and drives the social enterprise side of the business, running our Meet-Up and creating a programme of business courses for Social Entrepreneurs. Luana is hoping that one day there will be an unlimited supply of Rich Tea biscuits in the office.

Tilly

Tilly is a long standing Make Happy staff member. Her responsibilities include keeping staff motivation and wellness high. Tilly is hoping that one day she’ll get the carpet all to herself.

Tom

Graphic Designer

Tom is an experienced graphic designer hailing from Poland. Tom provides us with graphic and digital support across all of our clients. His particular strengths are WordPress, brochure design and applying brand guidelines across marketing materials.

Yasmine

Research Analyst

Yasmine joins us from Brussels with extensive academic experience in marketing. She heads up client research and analysis. Yasmine is hoping that one day she’ll learn her left from her right.