Happiness is not being structured like most other agencies. Instead from a roster of proven happiness-bringers
we assemble a bespoke and dedicated team for each project. Read here about the people whose skills cover
the whole comms spectrum.
Founder and Director of Strategy
Ex of Leo Burnett, Jonathan has a long history of successful communications planning on accounts such as Procter & Gamble and Financial Times. Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.
With 25 years experience of building brands from the inside out, Juliet is an expert in communications, client and employee engagement and brand rescue. However complex the business, Juliet will develop the right marketing plan to drive growth.
People and Change Partner
People Consultant, accredited coach and facilitator Fiona has over 18 years experience of running public relations businesses both in the UK and Internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.
Jacquie is a founding partner of StrategicPlay® in the America’s, a global strategy consultancy that uses proprietary hands-on and visual approaches, including LEGO® SeriousPlay® methodologies, to help organisations develop innovative programs to navigate successfully through transformation and change.
Formerly senior creative directors at Leagas Delaney, Rob and Nic have now set up their own company, October Design, which specialises in corporate identity and branding. They work with us to ensure that the brand positioning and strategy we develop is perfectly expressed through design.
Having worked for organisations such as Barclays Partner Finance, Glasgow International Festival and Midlands Arts Centre, Sophie oversees the delivery of all of our projects and makes sure our clients are informed, engaged and happy.
Abi joined Make Happy as a graduate of Nottingham University with previous experience working at Bank of New York/Mellon and working alongside Nina on Nueluxe.com. Abi assists all of our teams to help them deliver our projects.
Maz is a multi award winning creative director who has worked with some of the world’s most respected agencies including Lowe London and RKCR Y&R. Maz works with us to turn our communications strategies into engaging and effective creative execution.
Sustainable luxury consultant
As the founder of Nueluxe.com, Nina specialises in sustainable development, ESG and sustainable luxury and has worked with the Observer, Luxury Redefined and a variety of consciousness-raising multimedia projects. Nina consults with our luxury brand clients on their sustainability challenges.
Co-founder of the Short Form Film Company with brother Joe Talbot, Sam directs and produces a variety of bespoke short film content for brands, broadcast, applications, web, institutions, charities and businesses. They work with our clients to define their message and produce quality films which effectively communicate that message.
As a project manager, Siobhan is on hand to oversee projects and ensure their smooth progression so that clients are kept informed and happy at every stage of the process.
Nancy is a published ethnographic researcher who has worked with leading brands such as Topshop, Starbucks and Nokia. Nancy works alongside our creative and strategic teams, using immersive research techniques to gain a thorough understanding of our client’s businesses and customers. Theses insights are highly valuable in driving better strategic and creative executions.