Make Happy is a creative marketing consultancy. We have a simple name because we have a simple objective, to make you, your clients, your business and your employees happy. The first step to happiness is telling us where you want your business to go. Then, using exhaustive research, collaborative processes, razor sharp marketing strategies and inspired creative execution, we will get you there. That's how we make happy.
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Decide that you want it more than you are afraid of it.Bill Cosby
Creativity is allowing yourself to make mistakes.Scott Adams
Art is knowing which ones to keep.
Success is not the key to happiness. Happiness is the key to success.Albert Schweitzer
If you love what you are doing, you will be successful.
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you.Alice Walker
Any happiness you get you’ve got to make yourself.
Action may not always bring happiness;Benjamin Disraeli
but there is no happiness without action.
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent.Edward De Bono
It is a skill that can be practised and nurtured.
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
To achieve your business objectives we create marketing strategies to make the people who work for you and the people who buy, use and experience your products and services happy. Why? Because we know the key to productivity and profitability is happiness. How do we know this? From our own experience and from the wealth of research on the subject. In pursuit of business happiness we work in 3-D: define, design, and deliver.
We get under the skin of your business, customers and competitors using a structured investigative process which incorporates qualitative and quantitative research, market analysis, competitive reviews and workshops with key stakeholders. We scrutinise every pixel of data so that we can define your business objectives, articulate your value proposition and create a differentiated position for you that sets you apart and drives real value from your brand.
Based on the evidence from the Define stage, we then design a rigorous and sustainable marketing or communications strategy that will help you achieve your stated objectives. Defining your key messages, the most engaging and efficient channels to deliver them and costing alternative routes, we are able to construct a seamlessly elegant approach. We work around your needs.
Through our amazing team of expert strategists, creatives and media planners we now bring the agreed strategy to life. Alternatively, we can work with your internal team to deliver the creative elements of the plan. Our project management team will be on hand to ensure the efficient and painless delivery of your project. Using a range of hard and soft metrics and techniques we measure the impact of our work. We want to know that it does just that. Works.
Take a look at some examples of the work that we are most proud of.
Because they made our clients and their clients happy.
As part of our ongoing relationship with sports charity the Firefit Hub, we created this film to tell the Hub’s story and drive donations.
The Toxteth Fire Fit Hub is a state of the art …
New concept restaurant Whyte & Brown launched in Carnaby Street in the Summer of 2013. The restaurant offers a range of tempting dishes made with free range chicken and eggs, perfectly complimented by their extensive …
The client: an international investment bank.
The challenge: this client was facing communications challenges with one of their largest divisions. Their people were demotivated, lacked focus and were under performing. Make Happy’s challenge was to understand …
Urban Golf are a leading provider of premium indoor golf experiences, with 3 central London venues. Make Happy has worked closely with them to define a fresh, dynamic brand positioning as the cool, urban alternative …
Leading golf simulator brand aboutGolf Europe needed a new website to promote their state of the art products. The existing site was hard to navigate and was not driving leads to the sales team. …
Make Happy has worked with Venn Group since it began ten years ago. Alongside the brilliant team at Venn we have used a collaborative approach to develop the right communications strategy to grow their business.
Global media company Mindshare invited us to help them create an Employee Handbook that was fun, engaging and beautifully designed. Rather than a boring list of rules and codes of conduct, this book was intended …
Make Happy has been working with game changing research and innovation advisory start up Stylus to define their values and communicate these effectively through their internal and external communications. Using a combination of workshops with …
Utilities firm McNicholas has invited Make Happy to facilitate their quarterly senior management team meetings. Using a variety of creative problem solving techniques the team at Make Happy has been able to engage and inspire …
We conducted a business development workshop for DTZ, a UGL company and global leader in property services. By bringing together different individuals from within the business, we helped DTZ to formulate a strategy for their …
Make Happy lead a workshop with international law firm Norton Rose. Using creative problem solving techniques we helped them to generate ideas on business growth and development. A wealth of ideas and strategies were produced …
Make Happy was commissioned to work with the Catholic Communications Network to create social engagement around the visit by his Holiness to the United Kingdom. For the first time, we developed the ability for believers …
Here is a small selection of the exquisite materials we created for The Dorchester.
Working closely with the internal team, Make Happy rebranded Nelson Bakewell as NB Real Estate. As part of this process we produced a suite of engaging internal communications materials to excite and inspire their staff …
Make Happy has a long standing relationship with international charity Afghanaid. Here is the stunning book we created for them to raise funds. The photography comes from Afghanaid’s archive and spans the 30 years they …
When NB Real Estate said goodbye and relaunched as Capita Symonds, we produced a multimedia advertising campaign, brochures, client direct mail piece and the agency launch event. The communications idea was based around the new …
Mareel is the UK’s most northerly creative centre. We worked closely with the team at Shetlands Arts to develop a unique and contemporary brand and identity for this major new arts venue. Jono Sandiman, Shetland …
A beautiful example of premium printed material which we developed for luxury property development Richmond Riverside.
Make Happy ran a series of strategic workshops with Shots’ editorial, marketing and sales teams. This informed the redesign of the identity, magazine and website. Make Happy Collective partner 3forty designed and built the site.
Following an extremely successful workshop with St Michael’s Fellowship staff and stakeholders, Make Happy were delighted to develop and design a brand new identity for the charity. St Michael’s is based in South London and …
A few examples for the lovely things we made for Cafe Royal.
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Decide that you want it more than you are afraid of it.Bill Cosby
Creativity is allowing yourself to make mistakes.Scott Adams
Art is knowing which ones to keep.
Success is not the key to happiness. Happiness is the key to success.Albert Schweitzer
If you love what you are doing, you will be successful.
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you.Alice Walker
Any happiness you get you’ve got to make yourself.
Action may not always bring happiness;Benjamin Disraeli
but there is no happiness without action.
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent.Edward De Bono
It is a skill that can be practised and nurtured.
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
Happiness is collaborating with a team of senior, experienced marketing, communications, creative, research, HR and organisational experts, some of whom Jonathan has worked with for over 20 years.
Founder and Director of Strategy
Ex of Leo Burnett, Jonathan has a long history of successful communications planning on accounts such as Procter & Gamble and Financial Times. Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.
People and Change Partner
People Consultant, accredited coach and facilitator Fiona has over 18 years experience of running public relations businesses both in the UK and internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.
Design Partner
Formerly a creative director at Leagas Delaney, Rob now runs October Design, which specialises in corporate identity and branding. October works with us to bring our strategies to life across digital, print and experiential.
Account Director
Sophie oversees the delivery of all of our digital projects as well as ensuring our activity is strategically right and delivering return on investment. Having worked for organisations such as Barclays and Glasgow International Festival, Sophie has a wide range of experiences to draw on.
Creative Partner
Maz is a multi award winning creative director who has worked with some of the world’s most respected agencies including Lowe London and RKCR Y&R. Maz works with us to turn our communications strategies into engaging and effective creative execution.
Director and Producer
Co-founder of the Short Form Film Company with brother Joe, Sam directs and produces a variety of bespoke film content for brands, institutions, charities and businesses. They produce award winning films which effectively help communicate our clients’ message.
Creative Partner
Jacquie is a founding partner of StrategicPlay in the Americas, that uses proprietary hands-on and visual approaches, including LEGO SeriousPlay, to help organisations develop innovative programs to navigate successfully through transformation and change.
Digital Partner
Formerly a head of UX at Dachis Group. Rich now heads up web development and production at October Design. He ensures that all our digital work is truly user centered and delivered on time and on budget.
Ethnographic Researcher
Nancy is a published ethnographic researcher who works with our strategic teams, using immersive research techniques to gain a deep understanding of our clients’ businesses and customers. These insights drive better strategic and creative executions.
Graphic Designer
Tom worked for Make Happy for two years before returning to Poland. Tom provides us with graphic and digital support across all of our clients.
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Decide that you want it more than you are afraid of it.Bill Cosby
Creativity is allowing yourself to make mistakes.Scott Adams
Art is knowing which ones to keep.
Success is not the key to happiness. Happiness is the key to success.Albert Schweitzer
If you love what you are doing, you will be successful.
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you.Alice Walker
Any happiness you get you’ve got to make yourself.
Action may not always bring happiness;Benjamin Disraeli
but there is no happiness without action.
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent.Edward De Bono
It is a skill that can be practised and nurtured.
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
News and views on, but not exclusively, marketing, communications, social media, organisational change, technology, creativity and, of course, happiness.
Hello I’m Elinor – New at Make Happy and having a brilliant time so far!
Reading the latest happenings in the world of marketing this week I was intrigued to find news of Ryanair, the Irish …
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Over the last three to four years there has been a great deal of research into dishonesty – probably as a reaction to some of the dubious practices that have led to such a crisis …
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I have been reading recently about Google’s strategies for growing their business and a key driver is the way they define and track objectives and their outcomes using Objectives and Key Results (OKRs). Many commentators mistakenly claim OKRs were …
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