About us

Make Happy is a creative marketing and innovation consultancy. We help our clients design new products and services and build powerful marketing strategies, campaigns and teams. We research deeply, strengthen existing skills, unleash creativity, develop rigorous plans and execute them impeccably.

Our services

To help you realise your business ambition, we work in four key areas helping you focus on the opportunity, developing an effective communication plan, producing and delivering the plans and unleashing your team’s creativity:

Market research and customer insight

To develop truly effective marketing you need a profound understanding of your market, your competitors and most importantly, your customers. We use a range of primary and secondary research tools to map exactly where your business or brand is today.

Jonathan presenting strategy
Marketing strategy
and planning

We work alongside our clients as an extension of the in-house marketing team to create plans covering all aspects of the marketing mix from digital to print, events to social media.

Workshop Post-It notes
Full service marketing delivery

If you don’t have the time, expertise or resource to effectively execute your marketing activity, we can help through project-based work or as a dedicated marketing resource for your business.

Make Happy team away day
Unlocking internal capabilities

We are specialists in unleashing people’s creativity, and helping them to channel this into strategic, business-focused ideas. We use a workshop-based approach to inspire, empower and energise your team.

Business workshops

Workshops are at the heart of Make Happy’s process. Using powerful and proven processes we collaborate and innovate with our clients to deliver exceptional results. We can help you build stronger teams, have effective meetings, develop new marketing and business strategies and maximise the innovation opportunities in your organisation.

People with good ideas are much more creative and much more radical. It’s not quantity that counts. All you need is one brilliant idea.

Neil Turok

Change will lead to insight far more often than insight will lead to change.

Milton Erickson

Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.

Edward De Bono

Don’t worry about people stealing your ideas. If your ideas are any good, you’ll have to ram them down people’s throats.

Howard Aiken

Never innovate to compete, innovate to change the rules of the game.

David O. Adeife

Creativity is thinking up new things. Innovation is doing new things.

Theodore Levitt

New ideas pass through three periods: It can’t be done, it probably can be done, but it’s not worth doing, and I knew it was a good idea all along.

Arthur C. Clarke

You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.

Lee Iacocca

There is a vitality, a life force, that is translated to you into action, and because there is only one of you in all time, this expression is unique. And if you block it, it will never exist through any other medium, and will be lost.

Martha Graham

To have a great idea, have a lot of them.

Thomas Edison

Without the playing with fantasy no creative work has ever yet come to birth. The debt we owe to the play of imagination is incalculable.

Carl Jung

A problem well stated is a problem half solved.

Charles Kettering

The enterprise that does not innovate ages and declines. And in a period of rapid change such as the present, the decline will be fast.

Peter Drucker

As competition intensifies, the need for creative thinking increases. It is no longer enough to do the same thing better . . . no longer enough to be efficient and solve problems.

Edward De Bono


Our views on marketing, innovation, communications, social media, organisational change, technology, creativity and of course, happiness.

Companies we’ve made happy…