Make Happy is a creative marketing consultancy which helps organisations spark business and marketing innovation. The first step is telling us where you want your business to go. Then, using exhaustive research, collaborative processes, razor sharp strategies and inspired creative execution, we will get you there. That's how we ignite innovation. That's how we make happy.
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Every child is an artist. The problem is staying an artist when you grow up.Pablo Picasso
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.Scott Adams
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.Albert Schweitzer
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you. Any happiness you get you’ve got to make yourself.Alice Walker
Action may not always bring happiness; but there is no happiness without action.Benjamin Disraeli
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent. It is a skill that can be practised and nurtured.Edward De Bono
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
In pursuit of marketing innovation we work in 3-D: define, design, and deliver.
Define the need. Design the solution. Deliver results.
We get under the skin of your business, customers and competitors using a structured investigative process which incorporates qualitative and quantitative research, market analysis, competitive reviews and workshops with key stakeholders. We scrutinise every pixel of data so that we can define your business objectives, articulate your value proposition and create a differentiated position for you that sets you apart and drives real value from your brand.
Based on the evidence from the Define stage, we then design a rigorous and sustainable marketing or communications strategy that will help you achieve your stated objectives. Defining your key messages, the most engaging and efficient channels to deliver them and costing alternative routes, we are able to construct a seamlessly elegant approach. We work around your needs.
Through our amazing team of expert strategists, creatives and media planners we now bring the agreed strategy to life. Alternatively, we can work with your internal team to deliver the creative elements of the plan. Our project management team will be on hand to ensure the efficient and painless delivery of your project. Using a range of hard and soft metrics and techniques we measure the impact of our work. We want to know that it does just that. Works.
Take a look at some examples of the work that we are most proud of.
Because they made our clients and their clients happy.
The client: Leading Belgian raw dog food company Duck Food
The challenge: After three decades of success in Europe, the brand wanted to launch in the UK in early 2015. They needed to understand the UK …
The client: Bicycle brand, Freddie Grubb.
The challenge: As a new entrant in a competitive market, Freddie Grubb wanted to gain enough exposure to build interest and ultimately sales in their new range of bikes to …
The client: Propertyflock, an online marketing platform for estate agents that allows agents to harness the power of social media to grow their businesses.
The challenge: To bring an innovative product to market in an old …
The client: Restaurant, Whyte & Brown.
The challenge: After opening their first restaurant in a prime area of London, it was essential that Whyte & Brown built up a loyal customer base to achieve their …
The client: restaurant Whyte & Brown.
The challenge: to identify and articulate the strengths of the brand, its USPs and bring them to life with a range of engaging communications materials.
Our approach: our first step was …
The client: an international investment bank.
The challenge: this client was facing communications challenges with one of their largest divisions. Their people were demotivated, lacked focus and were under performing. Make Happy’s challenge was to understand …
The client: Urban Golf are a leading provider of premium indoor golf experiences, with 3 central London venues.
The challenge: define a fresh, dynamic brand positioning as the cool, urban alternative to the traditionally stuffy golf …
The client: Global media company Mindshare
The challenge: Mindshare invited us to help them create an Employee Handbook that was fun, engaging and beautifully designed.
Our solution: Rather than a boring list of rules and codes of …
The client: Leading golf simulator brand aboutGolf Europe
The challenge: the brand needed a new website to promote their state of the art products. The existing site was hard to navigate and was not driving …
The client: Venn Group
Our work: Alongside the brilliant team at Venn we have used a collaborative approach to develop the right communications strategy to grow their business.
The client: Stylus Media Group.
Our work: Make Happy has been working with game changing research and innovation advisory start up Stylus to define their values and communicate these effectively through their internal and external communications. …
The client: utilities firm McNicholas
The challenge: to develop quarterly management sessions which help the management team to create fresh and realistic solutions to strategic challenges the business faces.
Our approach: Make Happy used a variety of …
We conducted a business development workshop for DTZ, a UGL company and global leader in property services. By bringing together different individuals from within the business, we helped DTZ to formulate a strategy for their …
Make Happy lead a workshop with international law firm Norton Rose. Using creative problem solving techniques we helped them to generate ideas on business growth and development. A wealth of ideas and strategies were produced …
Make Happy was commissioned to work with the Catholic Communications Network to create social engagement around the visit by his Holiness to the United Kingdom. For the first time, we developed the ability for believers …
Here is a small selection of the exquisite materials we created for The Dorchester.
Working closely with the internal team, Make Happy rebranded Nelson Bakewell as NB Real Estate. As part of this process we produced a suite of engaging internal communications materials to excite and inspire their staff …
Make Happy has a long standing relationship with international charity Afghanaid. Here is the stunning book we created for them to raise funds. The photography comes from Afghanaid’s archive and spans the 30 years they …
When NB Real Estate said goodbye and relaunched as Capita Symonds, we produced a multimedia advertising campaign, brochures, client direct mail piece and the agency launch event. The communications idea was based around the new …
Mareel is the UK’s most northerly creative centre. We worked closely with the team at Shetlands Arts to develop a unique and contemporary brand and identity for this major new arts venue. Jono Sandiman, Shetland …
As part of our ongoing relationship with sports charity the Firefit Hub, we created this film alongside our partners Short Form Film Co. to tell the Hub’s story and drive donations.
The Toxteth Fire Fit Hub …
Premium golf brand Tour Master Classes worked with Make Happy to develop their new branding strategy and identity. Check out their new website above and watch this space for more developments over the coming months…
A beautiful example of premium printed material which we developed for luxury property development Richmond Riverside.
Make Happy ran a series of strategic workshops with Shots’ editorial, marketing and sales teams. This informed the redesign of the identity, magazine and website. Make Happy Collective partner 3forty designed and built the site.
Following an extremely successful workshop with St Michael’s Fellowship staff and stakeholders, Make Happy were delighted to develop and design a brand new identity for the charity. St Michael’s is based in South London and …
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Every child is an artist. The problem is staying an artist when you grow up.Pablo Picasso
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.Scott Adams
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.Albert Schweitzer
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you. Any happiness you get you’ve got to make yourself.Alice Walker
Action may not always bring happiness; but there is no happiness without action.Benjamin Disraeli
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent. It is a skill that can be practised and nurtured.Edward De Bono
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
Happiness is working in honest and open collaboration with our clients with small teams of senior, experienced marketing, communications, creative, research, HR and organisational experts.
Founder and Director of Strategy
Ex of Leo Burnett, Jonathan has a long history of successful communications planning on accounts such as Procter & Gamble and Financial Times. Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.
People and Change Partner
People Consultant, accredited coach and facilitator Fiona has over 18 years experience of running public relations businesses both in the UK and internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.
Business Director
Sophie oversees the delivery of all of our digital projects as well as ensuring our activity is strategically right and delivering return on investment. Having worked for organisations such as Barclays and Glasgow International Festival, Sophie has a wide range of experiences to draw on.
Design Partner
Rob runs October Associates, which specialises in corporate identity and branding. October works with us to bring our strategies to life across digital, print and experiential.
Digital Partner
Formerly a head of UX at Dachis Group. Rich now heads up web development and production at October Associates. He ensures that all our digital work is truly user centered and delivered on time and on budget.
Creative Partner
Maz is a multi award winning creative director who has worked with some of the world’s most respected agencies including Lowe London and RKCR Y&R. Maz works with us to turn our communications strategies into engaging and effective creative execution.
Senior Analyst
Charlotte puts her degree in Economics to good use analysing the marketing performance of our clients. She also shows her creative side, delivering compelling marketing campaigns.
Analyst
Elinor has worked for a number of organisations, boosting their social media presence. Elinor now supports our digital teams to deliver strategic, creative and effective marketing solutions.
Analyst
The newest member of our team, Kimren delivers online marketing execution for a range of Make Happy’s clients. She combines solid analytical skills with a creative flair to help our clients achieve their marketing objectives.
Graphic Designer
Tom is an experienced graphic designer hailing from Poland. Tom provides us with graphic and digital support across all of our clients. His particular strengths are WordPress, brochure design and applying brand guidelines across marketing materials.
Creative Partner
Jacquie is a founding partner of StrategicPlay in the Americas, that uses proprietary hands-on and visual approaches, including LEGO SeriousPlay, to help organisations develop innovative programs to navigate successfully through transformation and change.
Director and Producer
Co-founder of the Short Form Film Company with brother Joe, Sam directs and produces a variety of bespoke film content for brands, institutions, charities and businesses. They produce award winning films which effectively help communicate our clients’ message.
Uncertainty is an uncomfortable position. But certainty is an absurd one.Voltaire
Sometimes the questions are complicated and the answers are simple.Dr Seuss
When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilise around their practices, they've set themselves up for decline.Jim Collins
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.Charles Mingus
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life.John Lennon
Every child is an artist. The problem is staying an artist when you grow up.Pablo Picasso
Being right keeps you in place, being wrong forces you to explore.Steven Johnson
Change will lead to insight far more often than insight will lead to change.Milton Erickson
Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.Scott Adams
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.Albert Schweitzer
Creative thinking is not a talent, it is a skill that can be learnt. It empowers people by adding strength to their natural abilities which improves teamwork, productivity and where appropriate profits.Edward de Bono
Happiness depends upon ourselves.Aristotle
Don’t wait around for other people to be happy for you. Any happiness you get you’ve got to make yourself.Alice Walker
Action may not always bring happiness; but there is no happiness without action.Benjamin Disraeli
Creativity takes courage.Henri Matisse
Creative thinking - in terms of idea creativity - is not a mystical talent. It is a skill that can be practised and nurtured.Edward De Bono
Happiness is when what you think, what you say, and what you do are in harmony.Mahatma Gandhi
Creativity is a consequence of action, not its motivation.Wade Davis
Happiness is not a station you arrive at, but a manner of travelling.Margaret Lee Runbeck
Creativity comes from trust. Trust your instincts.Rita Mae Brown
We are a social species; seeing other people happy elicits happiness in ourselves, and it is therefore vital that all communications, no matter what the message, make the generation of happiness their key aim.Catherine Fish
We find no real satisfaction or happiness in life without obstacles to conquer and goals to achieve.Maxwell Maltz
The best way to predict the future is to invent it.Alan Kay
News and views on, but not exclusively, marketing, communications, social media, organisational change, technology, creativity and, of course, happiness.
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Innovative, emotionally engaging and hugely effective, the ‘World Under Water’ campaign launched by the crowd funding platform, CarbonStory, used ingenious techniques to generate extraordinary results.
The campaign was created by combining two existing technologies: …
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